Effective Immediately

This Privacy Policy explains how AICar Mats collects, uses and protects information when you visit our website, place an order or contact our team.

About AICar Mats

AICar Mats is operated by AI CARCARE LTD.

Company Number: 16599481

Registered Address:
59 Union Street, Dunstable, Bedfordshire, United Kingdom, LU6 1EX

Email: info@aicarmats.shop
Phone: 01582 583049

Information We Collect

When you use our website, we may collect information that is needed to provide our products and services. This may include:

• Your name and contact details when placing an order or making an enquiry.
• Delivery information required to complete your purchase.
• Order details, including products purchased and transaction records.
• Information you provide when contacting our customer support team.
• Website usage information that helps us improve your browsing experience.

How We Use Your Information

The information we collect is used for purposes such as:

• Processing and delivering your orders.
• Providing customer support and responding to enquiries.
• Keeping accurate order records.
• Improving our website, products and customer experience.
• Sending service-related updates connected with your purchase.

Order Information and Records

Order information is retained for up to 6 years where required for business records, accounting purposes and customer service support.

Information that is no longer required is reviewed and removed or securely handled where appropriate.

Payment and Transaction Information

Payments are processed through secure payment providers. AICar Mats does not store complete payment card details on its website.

Transaction information may be retained for up to 6 years for record keeping and customer support purposes.

Cookies and Website Usage

Our website may use cookies and similar technologies to help the website function correctly, remember preferences and understand how visitors use our pages.

You can manage cookie preferences through your browser settings at any time.

Sharing Information

We only share information when necessary to provide our services, such as with delivery partners, website service providers and payment processing services.

We do not sell customer information to other businesses.

Keeping Your Information Secure

We take reasonable steps to protect customer information and maintain appropriate security measures for our website and business systems.

Your Rights

You may request access to the personal information we hold about you, ask for corrections to inaccurate information, or request removal of information where applicable.

We aim to respond to privacy requests within 30 days after receiving sufficient details to process the request.

Children’s Information

Our website is intended for general customers and is not designed to collect information from children.

Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.

Any updates will be published on this page and will apply immediately after being displayed.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact AICar Mats.

Email: info@aicarmats.shop
Phone: 01582 583049