Effective Immediately

This Delivery Policy explains how orders are prepared, delivered and managed after purchase from AICar Mats.

Free Delivery

We provide free delivery on all orders placed through our website.

There are no additional delivery charges added during checkout.

Order Processing Time

Orders are usually prepared within 1–2 working days after purchase confirmation.

During busy periods, processing may take slightly longer. We will continue to work to prepare orders as quickly as possible.

Delivery Time

Once your order has been dispatched, delivery usually takes approximately 2–5 working days.

Delivery times may vary depending on courier schedules, location and external circumstances.

Tracking Information

Where tracking information is available, it will be provided after your order has been dispatched.

You can use the tracking details to follow the progress of your delivery.

Delivery Address

Please ensure your delivery information is correct before completing your order.

If you need to update your address, please contact our support team as soon as possible. We will try to assist where the order has not yet been prepared.

Delivery Delays

Although we aim to deliver within the estimated timeframe, occasional delays may occur due to courier schedules, high demand periods or circumstances outside our control.

If your order has not arrived within the expected timeframe, please contact our support team and we will help check the delivery progress.

Missing or Damaged Deliveries

If your order arrives damaged or does not arrive within the expected delivery period, please contact us with your order details so we can assist you.

Contact Us

If you have any questions about delivery, please contact our customer support team through the contact information available on our website.